TERMS AND CONDITIONS: JAM RESUMES.COM
By entering, viewing pages, and/or using our website and/or becoming a client of JAM Resumes, you agree to be bound by this agreement regardless of whether or not specific action is taken on your part to constitute agreement.
Content on this site or sent to you via subscribing on this site is our exclusive property or the exclusive property of our affiliates, and is protected by law. The compilation of content on this site is our exclusive property and is protected by law.
We expressly reserve all rights related to our copyrights.
Trademarks and Other Intellectual Property
JAM Resumes and jamresumes.com indicated on our site are our trademarks or other intellectual property. Our trademarks, trade dress, trade names, brand names, slogans, logos, graphics, and other intellectual property are protected by law. Among other things, they may not be used (a) in connection with any product or service that is not ours, (b) in any manner that is likely to cause confusion among customers, or © in any manner that disparages or discredits us.
We expressly reserve all rights related to our trademarks and other intellectual property.
Other trademarks appearing on this site are the property of their respective owners.
Pricing and Services
By using our products and services, you acknowledge that you have read, understood, and accepted our pricing and services. Payment is required in advance of services being provided and will be made in US dollars paid through PayPal.
We reserve the right to change products, services and pricing at any time without advanced notice.
Once you have paid for your services, there will be no refunds. You acknowledge that our time spent reviewing initial documents, and/or preparing for and conducting client interviews, and/or communicating with you, and/or preparing resumes and other documents, and/or providing all other products and services, is compensable.
Should you be unhappy with your final resume for any reason, you must notify us within 30 days and we will revise or rewrite the resume at no charge. Beyond 30 days, any revisions or rewrites will be subject to a fee to be determined by us at the time of the request.
Timeframes, deadlines, and fees
Resume Reviews: Reviews are generally provided within 3 to 4 business days of the request. If the review time is likely to take longer, you will be notified by email in response to your request.
Fee for resume review: Resume review fees are payable in advance via PayPal.
If you purchase my resume writing services within 10 days of me sending you the results of my review, I will apply the fee you paid for the review as a credit toward the quoted cost of resume writing services. Requests for resume writing made after 10 days will be invoiced at the full price of services. Prices, services and offers are subject to change without advance notice.
At the time of the resume review, you will receive a quote for resume writing services. All resume writing quotes expire in 30 days.
Process – Upon receipt of payment for resume writing services, we set up a time to have an intake call. At the end of the call, I will give you an estimated completion date and will begin work on your resume.
If I have any questions as I work on the resume, I will contact you via email or phone call. Upon completion of the resume, I will send you a draft resume in Word format via email.
Once you receive the draft resume, you may request unlimited changes and edits for 5 working days.
Within 10 working days of sending you the draft resume (or sooner if we address all changes or edits before then), I will finalize the resume and send it to you in Word and PDF format.
Resumes will be considered complete and will be finalized as-is 10 working days after delivery of the draft resume. All requests for changes, additions, revisions, etc. after 10 days will be considered a new request necessitating a new price quote.
Cancellation, Chargeback Fees, & Refusal of Service
By purchasing our services, you expressly acknowledge and waive your right to cancel this Agreement or request a chargeback from PayPal or your credit card company under laws governing the State of Colorado or applicable State, whichever is more stringent. Clients who attempt to cancel their payment will be immediately charged a $175 cancellation or chargeback fee, in addition to any legal fees incurred by JAM Resumes, as well as time spent preparing documentation, appearances in court, or responding to chargeback requests at $175 per hour, with a minimum charge of $175.
Time beyond the first hour will be rounded up to the nearest 1/4 hour. JAM Resumes will not be liable for any monetary compensation or attorney fees if a legal dispute arises.
We reserve the right to refuse service to anyone or to cancel service to anyone.
Proofreading and Accuracy
You are responsible for career documents’ completeness and accuracy, and for proofreading. We are not liable for any injury or damage caused by omissions, false statements, or other inaccuracies.
We make no guarantee that your resume or other career documents will result in interviews or job offers.
Electronic Files & Disk Copies
We provide your career documents in Microsoft Word and PDF format. We cannot otherwise guarantee the compatibility of files with your systems or that documents will retain their original formatting features. We may keep electronic or paper copies of documents indefinitely.
We ask you when we need information that personally identifies you (“Personal Information”) such as your name and contact information. We use your Personal Information to operate our site and services. We may also inform you of our new features, services, and products. Your Personal Information is not shared with anyone who does not work for or with us, except with your permission.
Privacy of the Information We Collect
This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information that may be collected at these pages are:
Other contact information
Credit/Debit Card Information
The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties except to the extent necessary to complete your order.
Information you submit on our website will not be used for this purpose unless you fill out the registration form.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
We keep client provided writing samples, resumes, and other information confidential. Again, they are not shared with anyone who does not work for or with us, except with your permission.
We reserve the right to use our work (including resumes and other work prepared for you) and your questions, comments, and feedback in instructional, promotional, or other material. We will remove your Personal Information from any such work.
License and Site Access
We grant you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with our express written consent.
This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.
You may not frame or utilize framing techniques to enclose any of our trademark, logo, or other proprietary information (including images, text, page layout, or form) or that of our affiliates and our affiliates without express written consent.
You may not use any meta tags or any other “hidden text” utilizing our name or trademarks without our express written consent.
Any unauthorized use terminates the permission or license granted by us.
You are granted a limited, revocable, and nonexclusive right to create a hyperlink to our home page so long as the link does not portray JAM Resumes or jamresumes.com, its resume writers, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. Moreover, you may not use any of our logos or other proprietary graphic or trademark as part of the link without our express written permission.
Reviews, Comments, Communications, Essays, Resumes, and Other Content
Visitors may post reviews, comments, essays, resumes, and other content; send other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. We reserve the right (but not the obligation) to remove or edit such content, but do not regularly review posted content.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY JAMRESUMES.COM ON AN “AS IS” AND “AS AVAILABLE” BASIS.
WE DO NOT WARRANT THAT THIS SITE, ITS SERVERS, OR EMAIL SENT FROM US ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES EVEN IF WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR WERE GROSSLY NEGLIGENT. IF THE LIMITATIONS SET FORTH IN THIS AGREEMENT ARE HELD INAPPLICABLE OR UNENFORCEABLE FOR ANY REASON, THEN OUR MAXIMUM LIABILITY TO YOU FOR ANY TYPE OF DAMAGES SHALL BE LIMITED TO $100.00.
In no event will JAM Resumes, its officers, directors, employees, editors, and representatives be held liable for any damages of any kind, including without limitation compensatory, direct, indirect, or consequential damages, loss of income or data, loss of or damage to property, and claims of clients or third parties arising from any client’s rejection from any educational program, employment offer, or other opportunity of any kind. You submit writing samples, resumes, and any other material at your own risk. Further, you agree to hold us harmless from any academic, administrative, criminal, or civil proceedings.
While it is our intention to keep the information contained on our Site up to date, WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY WITH RESPECT TO GOODS OR SERVICES, ABOUT THE COMPLETENESS, ACCURACY, RELIABILITY, SUITABILITY OR AVAILABILITY WITH RESPECT TO THE WEBSITE OR THE INFORMATION, PRODUCTS, SERVICES, OR RELATED CONTENT CONTAINED ON THE SITE FOR ANY PURPOSE. ANY RELIANCE YOU PLACE ON SUCH INFORMATION IS THEREFORE STRICTLY AT YOUR OWN RISK.
Although you are able to link to other websites not under our control, we will not be held responsible for and have no control over the nature of the content and its availability of those sites. The inclusion of any links to third party websites does not necessarily imply a recommendation or endorsement of the views expressed by third party websites.
We endeavor to keep the Website up and running without interruption. However, we take no responsibility for, and will not be liable for, the Website being temporarily unavailable due to technical issues beyond our control.
The laws of the state of Colorado, without regard to principles of conflict of laws, will govern these Terms and Conditions of Use and any dispute of any sort that might arise.
All disputes shall be submitted to confidential arbitration in Colorado, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
Site Policies, Modification, and Severability
We reserve the right to make changes to our site, policies, and these Terms and Conditions of Use at any time. All modifications to this Agreement must be made, in writing, by Joyce A. Mabe.
If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Commitment to Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How You Can Access or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by contacting us. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Should you have other questions or concerns about these privacy policies, please contact us at firstname.lastname@example.org.